Hearing or Listening
Hearing is defined as “perceive via the auditory sense”. Listening is defined as “pay attention to a sound”.
We think we are listening when all we are doing is hearing. We hear people give us advice / ideas, but either do not have the time and patience to listen, or believe we already know the answer / are right in out thoughts. To be able to listen, we must be in a state of patience and have no perceived outcome.